update.publicisgroupe.net

Help & Support
Account Type

How you reset your password depends on the type of account you have with Publicis Groupe.

Please Select One:
Update or change your password

If you know your Lion Login password and need to change it, you can do it from Microsoft's MyAccount page or almost any other Microsoft-powered website.

  1. Browse to https://myaccount.microsoft.com. On your Groupe PC or Mac, you should be automatically signed in. If using another device, sign in with your current Lion Login account and password and verify your identity with Multi-Factor Authentication if needed.
    NOTE: If you have more than one Microsoft account (a personal account or a legacy agency account), make sure you are using your Lion Login account: username@publicisgroupe.net.
  2. On the left-side navigation, click My Account > Change Password. Verify your identity with Multi-Factor Authentication.
  3. Enter your current password.
  4. Enter a new password in the New password box and then enter it again in the Confirm new password box.
  5. Click Submit.

If you are a client, vendor, contractor, or other Groupe partner that has been issued a Lion Login External (LL-EXT) account, the process to change your password has changed.

For instructions, please look over this LLEXT-Account Holder Instructions.

Visit this link to update or reset your Lion Login External password.

Reset a locked, expired, or forgotten password

You can reset your password from any computer or mobile device.

  1. Visit http://myaccount.microsoft.com and enter your current Lion Login username.
  2. At the password screen, click Forgot my Password.
  3. Follow the prompts to get back into your account.

Read the screens carefully. How you get back into your account will depend on how you set up MFA.